To maintain the safety, comfort and relaxation of our customers, please always follow the following instructions:

• The Spa and its environs are strictly NO SMOKING areas.
• Please conduct all conversations at levels consistent with a relaxing environment.
• The Spa is open to persons over the age of 16.
• Please leave all items of value in your locker. The Spa is not respcnsible for loss of or damage to a guest's personal belongings.
• All guests will be required to complete and sign a health & lifestyle questionnaire upon arrival and prior to treatments.
• To ensure the appointrnent time you prefer, we highly recommend advance reservations.
• Please note that a 24 hour cancellation notice is required for all bookings and services as a courtesy to our other guests.
• Guests are advised to arrive at least 20 minutes prior to their appointment to enjoy the facilities and to allow themselves ample time to check in and shower, as it is essential before any treatment. The beneficial oils used in our treatments we best absorbed through clean skin.
• Out of consideration for all spa guests, late arrivals will not be given an extension of scheduled treatment times.
• During treatments, please let your therapist know if you are comfortable or uncomfortable, too warm or too cold, or if their pressure is too tight or too firm. Your comfort and care is our greatest concern and priority.
• If you have a particular injury or physical condition, please explain it to the therapist. They can suggest appropriate adjustments to the treatment for your comfort and enhancement.